we have installed a rooftop air onditoner/heater unit thru Sears Home Improvement Products. We had a very bad experience with sears.
First instead of gas furnace they installed the electric furnace. They had to bring back the crane again to replace with the Gas Unit .
Then, while installing the new gas furnace the installer spilled the tar on my house wall damaging the color. I talled to the Sears Home Improvement Products mangagerMs.Jenefer, she told me to take an estimate from the painter and sears will pay for the whole wall.
I took the estimate from the painter and now sears is denying to pay for that.
I am extremely disappointed with sears and would not recommend it to anyone.